Privacy Policy

1. The Scope

This policy outlines the personal data we collect from individuals, how we process and use it, how we share it with third parties, and the security measures we have in place.

This Policy covers information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or identified through a combination of information we hold or can access.

In this policy, "processing" refers to any operation involving Personal Data, including its collection, organization, and storage.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly collect information from minors or permit them to use our platform. If we discover information belonging to a child, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our services, channels, or website, we collect Personal Data. We may also request Personal Data from you in certain cases.

We collect your Personal Data by analyzing how you use our Services and our service channels, as well as by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

You are not required to provide Us with personal Data. However, if certain personal Data is not supplied, We may be unable to offer the Services or allow you to access the website.

4. What Personal Data We Collect

The information you collect is not personal data and cannot identify you.

Personal data you provide to us directly when you connect to a third-party online trading platform through our service.

When you share information with third-party platforms to complete a trade, we collect your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your Personal Data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

For more details about how we use your data to protect our legitimate interests, please contact us via email.

Below is a list of the legal bases and reasons we may use the information you provide:

6. Transfer of Personal Data to Third Party

We share your Personal Data with third-party service providers such as hosting, storage, and analytics companies to help us operate and improve your experience. This includes IP address information and user experience analysis.

You can request that we share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.

We may share your personal data with affiliated entities and business partners to help us enhance and improve our products and services.

When the Company needs to protect the rights of third parties or safeguard assets, it may disclose Personal Data to regulatory, local, or other official authorities.

We may share your personal data with potential investors, buyers, lenders, or other companies within our group in connection with any transaction involving the Company or group entities—including asset transfers, sales, mergers, restructuring, consolidation, or bankruptcy proceedings.

7. Cookies and Services from Third Parties

We may use third-party services, such as advertising and analytics providers, on our website. These companies may use cookies or similar technologies to collect information.

Cookies are small text files placed on your device when you visit or access the website. We use them to understand your preferences and browsing behaviour, improve your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.

We use two main types of cookies on this website. Session cookies are temporary and automatically deleted when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognize you as a returning user, allowing you to pick up where you left off on your next visit.

Be aware that certain Website functions and features may not work as expected if this occurs.

Online Tracking Notice: This service does not support do-not-track signals.

8. Retention of Personal Data

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as required by applicable law, regulations, and court orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure it is no longer necessary.

9. International Transfers

Your personal data may be transferred to other countries or shared with international organizations. We take all necessary steps to protect your personal data and ensure you can assert your rights and access effective legal remedies.

We can provide detailed information about the security measures we use to protect your Personal Data when it is transferred to third-party countries or international organisations. For details, contact us at support@claufotort.best

10. Security of Personal Data

We have implemented organizational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be protected without error. We are not liable for indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data, including but not limited to damages arising from transmission errors, unauthorized third-party access, or any cause beyond our control.

When we are legally required or obligated by circumstances beyond our control, we may need to share your Personal Data with third parties, such as public authorities. We cannot guarantee the security measures these third parties apply to your Personal Data.

Internet data transmission cannot be guaranteed as completely secure. Personal data you send to us over the internet may be exposed to security risks that we cannot fully control or prevent.

11. Hyperlinks to Third Party Websites

Third-party websites and applications linked on our site operate independently and are not under our control. We are not responsible for how these sites or apps collect or process your personal data. This Policy does not apply to your activities on those third-party platforms.

When accessing third-party websites or apps, review their privacy policies before proceeding. We recommend that you exercise caution before sharing any Personal Data with them.

12. Modifications to This Policy

This Policy may be updated at any time. We will notify you of any changes by posting the updated Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

Any amendments not explicitly specified will take effect upon publication of the revised Policy.

13. Your Rights

You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data we no longer require. You may also restrict how we process your personal information.

If you are an EEA resident, please refer to this page for information about your rights. You have certain rights regarding the Personal Data you provide to us. To exercise these rights, send an email to the address below.

13.3 Access Rights The Company can verify the accuracy of Personal Data being processed about you. If accurate, you have the right to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed at no charge, though a reasonable fee may apply for additional copies. You may request the data in electronic format. Your right to access Personal Data cannot override the rights and freedoms of others. If fulfilling your request would harm another person's rights or freedoms, the Company may refuse the request or limit its scope accordingly.

Right to rectification The Company may rectify inaccurate Personal Data. You have the right to request that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the purpose of processing.

13.5 Right to Erasure You may request erasure of your Personal Data in the following circumstances: (a) The Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and no legal basis for processing exists; (c) You object to processing based on legitimate interests pursued by us or a third party, where your specific circumstances justify the objection; (d) The Personal Data are being processed unlawfully; or (e) The Personal Data must be removed to comply with a legal obligation binding on us. This right does not apply when processing is necessary to fulfill a legal obligation under European Union or Member State law, or to establish, exercise, or defend legal rights.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. When Personal Data is restricted, it may be retained only if you provide consent, or to establish, exercise, or defend legal rights—whether your own or those of another individual—or where a substantial public interest within the European Union or a Member State applies.

Your right to data portability allows you to obtain and reuse your Personal Data across different services. If the Company processes your data using an automated system and this processing is based on your consent or a contract you are party to, you have the legal right to request your Personal Data in a structured, commonly used format. You may also request that your Personal Data be transferred directly to another controller, provided it is technically feasible. Exercising your right to data portability does not affect your other rights, including your right to erasure. This right does not interfere with the rights or freedoms of other individuals.

13.8 Right to Challenge You have the right to object to any processing of your personal data based on legitimate interests pursued by the Company or a third party at any time. This includes objections to profiling based on these legitimate interests. If we establish compelling legitimate grounds for processing your personal data, we may only continue processing if those grounds outweigh your rights, freedoms, and interests, or if processing is necessary to establish, exercise, or defend legal rights. Regarding Direct Marketing You have the right to object to processing of your personal data for direct marketing purposes at any time.

Your right to withdraw consent for the processing of your Personal Data is available at any time. Withdrawal does not affect the lawfulness of processing that occurred before you revoked your consent. You have the right to lodge a complaint with the supervisory authority in your jurisdiction. If you are in the European Union, you may appeal to the data protection authority established by your member state to protect individuals' rights in relation to Personal Data processing. EU and member state laws may impose limits on your rights regarding your Personal Data, as described in this section 13.

We will provide you with the information you request under Section 13 of this agreement within one month of receiving your request. We may extend this timeframe to two months if the nature or volume of your request requires it. We will notify you of any extension and the reasons for it within one month of receiving your request.

Provided that this does not conflict with section 13 of the law, we will provide information you request under your section 13 rights at no cost. For requests that are unjustified, excessive, or repetitive, we may charge a reasonable fee to cover the administrative costs of fulfilling your request. We reserve the right not to act on such requests.

If we have doubts about your identity, we may ask you to provide reasonable proof of who you are.